Refund policy
Refunds and Returns
If you are not satisfied with a product you have purchased, whether due to shipping damage, quality concerns, sizing issues or any other reason, please contact us at tracked3d@gmail.com or via Instagram direct message at @tracked3d. Our team will be happy to assist you with a return or refund.
We take pride in the quality of our work and aim to deliver only top-tier products. Please note that all return requests must be made within 7 days of receiving your order. If your return request is approved, we will provide you with a complimentary return shipping label. Refunds are issued once the item has been returned and inspected.
Below outlines the policies which must be followed to be accepted for a refund:
- If the products have been used or if the products show signs of damage.
- Any special orders specifically designed for your applications will not be accepted.